Tradify vs ServiceM8

At a glance

What each would cost your team

To compare fairly, Tradify’s ex-GST prices are shown here with 10% GST added, using the Pro plan because that is where online quote acceptance starts. ServiceM8 prices already include GST. Card fees and texts are extra on both.

Texting and payments

ServiceM8 includes an SMS allowance on every paid plan and charges 10c for each message after that. Customers can reply through a mobile web page. Tradify charges 20c a text on top of the subscription, for quotes, invoices, appointment reminders and overdue notices, and texts are not available during the trial.

Both take card payments from the invoice. Tradify’s Australian fee is 1.9% plus 30c, with Amex at 3.7%, GST inclusive. ServiceM8’s fee depends on your plan, from 1.89% plus 30c on the free plan to 1.19% plus 30c on Premium Plus. ServiceM8 also offers Tap to Pay on iPhone.

Quoting, enquiries and scheduling

Tradify is known for quoting. Its Pro plan adds quote options and online acceptance, and enquiries can arrive through a web form or a personalised enquiries email address. Scheduling syncs with Google Calendar.

ServiceM8 lets clients view quotes and pay invoices online. Its Email Inbox add-on turns forwarded job emails, with attachments, into jobs, and the Services add-on hosts online booking pages where customers send an enquiry, request a quote or book a time.

Accounting

Neither will force you to change bookkeeper. Tradify includes Xero, MYOB and QuickBooks Online sync on every plan, from Lite up. ServiceM8 says every plan includes its accounting integrations, and it connects to Xero worldwide, MYOB Business in Australia and New Zealand, and QuickBooks Online worldwide.

Apps, ownership and support

Tradify has iPhone and Android apps. ServiceM8 has been built around its iPhone app, and announced a rebuilt Android app as a beta in August 2026. If your crew uses Android phones, Tradify is the safer choice today.

ServiceM8 is an Australian company, and it says it won Xero’s Global Innovation App of the Year award. Tradify was sold to The Access Group, a UK company, in 2024, when RNZ reported it had 20,000 customers across New Zealand, Australia and the UK. Tradify offers free one-on-one training and phone support.

ServiceM8 says it stores data with Amazon Web Services in several regions, including the US, Australia, Ireland, Singapore and Tokyo. Tradify’s data location was not stated on the pages we checked.

Which to choose

• Choose ServiceM8 if you have three or more people, a predictable job count, iPhones, and want SMS included.
• Before deciding, count your jobs in your busiest month, not your average one, because ServiceM8’s plans step up by job count.
• Count how many texts you send a month. At 20c each on Tradify, a busy office can spend more on texts than you expect.
• Choose ServiceM8’s free plan if you work alone and do up to 30 jobs a month.
• Choose Tradify if you are one or two people doing a high volume of jobs, need Android, want Google Calendar sync, or value phone training.
• Still unsure? See Tradify vs Fergus and ServiceM8 alternatives.

And Karya Falak

We make Karya Falak, an Australian option that counts neither jobs nor every user. Starter is A$49 a month for up to 10 people in the office, and each field member is A$9 a month, GST included. Enquiries arrive in a shared inbox and become cards on a board, with WhatsApp and SMS in the same inbox, and quotes can be accepted online on every plan. It is newer and has no MYOB link, and its Field app runs on iPhone and Android. See Karya Falak vs Tradify and Karya Falak vs ServiceM8.