Install invoices with a deposit
If you took a deposit to order the unit, you will have given the customer a deposit tax invoice. The final invoice shows the whole install from the accepted quote and takes off what was paid, naming the deposit invoice by number. The GST on the two invoices then adds up to the GST on the whole job.
Show extras that came up on the day, such as a longer pipe run, only if the customer agreed to them before you did the work. Put each on its own line.
Service and maintenance contracts
Commercial clients often have several units serviced every quarter. Invoice by unit, list the sites, and add repairs found during the service as separate lines, approved before you did them. Re-gas work is usually charged by weight of refrigerant, so show the quantity. For homeowners, an annual service reminder plus an invoice on the day keeps the work coming back.
Invoices and repeat services in one place
In Karya Falak the accepted quote becomes the invoice with the deposit taken off. Services can be repeating visits invoiced per visit or monthly, and if you switch reminders on, overdue invoices are chased 1, 7 and 14 days after the due date. Customers can pay online by card, or by PayID or bank transfer from the invoice. See invoicing and online payments. Rules checked 30 October 2026 against ato.gov.au, business.gov.au, ACCC and state regulator guidance. General information only, not tax or legal advice. Ask your accountant, BAS agent or state regulator about your own situation.