Karya Falak vs AroFlo

Who each one suits

AroFlo suits an established trade business, in plumbing, electrical, HVAC, solar, fire, security or data cabling, that wants one system for quoting, jobs, staff time, scheduling, accounting and payments, with links to suppliers such as Reece and Rexel and GPS fleet tracking. It is designed to grow with you to dozens of technicians.

Karya Falak suits a smaller team that wants to start without a sales process, keep the monthly cost low and predictable, and handle customer messages, quotes, visits and invoices in one place. It also suits businesses outside the trades.

Karya Falak and AroFlo side by side

The minimum spend

Because AroFlo starts at A$80 a user with a minimum of three users, the smallest AroFlo account starts at A$240 a month, before any GST if it is not included. AroFlo says the per-user rate slides down as your team grows, so ask for a quote for your exact team.

Karya Falak’s smallest account is Starter at A$49 a month, GST included, for up to 10 people in the office. Each person who works only in the Field app adds A$9 a month. For a sole trader or a two-person business, that difference matters. For a 30-technician business it matters less than the features you need.

Where AroFlo is stronger

• Depth for trade operations. Staff time, purchase orders, credit notes and supplier links to Reece and Rexel are part of the package. Karya Falak does none of these.
• Vehicles. AroFlo offers GPS fleet tracking. Karya Falak does not track vehicles.
• MYOB. AroFlo connects to MYOB as well as Xero and QuickBooks.
• AI tools. AroFlo offers AI agents and an AI bill scanner. Karya Falak has no built-in AI, and works with your own Claude or ChatGPT through the connector.
• Established in Australia. AroFlo says thousands of trade businesses use it. Karya Falak is a newer Australian product.

Where Karya Falak is different

• No minimum and no sales call. Start a trial in minutes, and pay for one plan rather than three or more users.
• Conversations, not just notifications. AroFlo sends automated SMS updates. Karya Falak’s shared inbox is where the team reads and answers customers, by email, web form, WhatsApp and SMS.
• Online booking and a client hub. Customers book a real free time on your booking page and see their quotes, visits and invoices in one client hub.
• Australian invoice details. ABN checks, PayID and bank details with an optional QR payment slip, and a GST on sales report for your BAS. See reports.
• Privacy-first location. The Field app reads location only while it is open. If you switch on the live On my way link, which is off by default, the customer sees a first name and a rough position, and the link ends on arrival.
• Data in Sydney. AroFlo’s data location was not stated on the pages we checked.

Questions to ask in an AroFlo demo

• What is the monthly price for my exact team once the sliding scale applies, and is GST included?
• Are there setup, training or onboarding fees on top of the subscription?
• How are text messages charged, and can customers reply by text?
• Can customers accept quotes and pay invoices online, and through which payment provider?
• Which features need a higher tier or an add-on?
• Where is our data stored, and can we export everything if we leave?

Ask the same questions of Karya Falak. Our answers are on the pricing page and in the buyer’s guide.

Moving from AroFlo

Export your customers and price list from AroFlo as CSV files. Karya Falak has no AroFlo preset, but its importer accepts any CSV file. You see every row in a preview before anything changes, and every import can be undone for seven days.

Keep your purchase orders, credit notes and staff time where they are. Karya Falak will not replace those parts of AroFlo.